London (LHR) - Site Offline - Service Degredation

Incident Report for Quad9 Public Network Status Page

Resolved

The physical network issue has been resolved, and we are back online in London.

Minimal-to-no service degradation was experienced.

We apologize for the delay in update to confirm resolution.

Issue Start: 8:58 UTC
Issue Stop: 10:16 UTC
Posted Feb 05, 2026 - 12:19 UTC

Investigating

Our London PoP has gone offline, and most UK traffic is routing to Amsterdam. There is some service degradation (timeouts, retries) due to insufficient capacity in Amsterdam to handle all UK traffic.

We're working to bring London back online as soon as possible.

Issue Start: 8:58 UTC
Posted Feb 05, 2026 - 09:03 UTC
This incident affected: Recursive DNS Services (Current Status).