Investigating - We've seen evidence of occasional timeouts and slow resolution specific to one Chicago location (ORD). One other chicago location, QORD5, is not affected.

We are investigating.

Dec 21, 2024 - 01:21 UTC
Investigating - Our Mumbai (bom2) location is experiencing increased latency and some low amounts of packet loss.

Our provider in Mumbai is investigating.

Feb 20, 2024 - 10:27 UTC
Recursive DNS Services ? Operational
90 days ago
99.98 % uptime
Today
Current Status ? Operational
90 days ago
99.96 % uptime
Today
Past incidents (last week) Operational
90 days ago
100.0 % uptime
Today
Scheduled Maintenance Operational
90 days ago
100.0 % uptime
Today
Threat Intelligence API ? Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 14, 2025

No incidents reported today.

Feb 13, 2025

No incidents reported.

Feb 12, 2025

No incidents reported.

Feb 11, 2025

No incidents reported.

Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025
Resolved - Our Sofia (SOF) PoP became unstable, causing a partial outage of DNS resolution.

We've disabled this location pending further investigation.

Issue Start: 7:30 UTC, February 6th
Issue Stop: 11:30 UTC, February 6th

Feb 6, 11:45 UTC
Resolved - Due to issues with our network partner's IP transit link, we were unable to resolve a significant amount of domain names.

We have disabled this location until the IP transit link issue has been resolved.

Issue Start: 8:40 UTC, February 6th
Issue Stop: 10:30 UTC, February 6th

Feb 6, 10:41 UTC
Feb 5, 2025
Resolved - All locations should now have full services/performance restored.

We apologize for the time it took to fully resolve this matter, as this required a significant amount of investigation that spanned several days.

If you are still experiencing issues relating to these locations, please contact us: support@quad9.net

Feb 5, 23:19 UTC
Identified - After replacing/updating core software components in our resolver stack yesterday, a few locations started experiencing service degradation.

We have identified the root cause and are working on a resolution.

* Marseille Issue Start: 13:30 UTC, Jan 30th
* Boston Issue Start: 19:30 UTC, Jan 30th
* Sofia Issue Start: 20:40 UTC, Jan 30th
--> Sofia Issue Stop: 16:10 UTC, Jan 31st - Taken offline until a server upgrade can be organized.
* Lisbon Issue Start: 23:00 UTC, Jan 30th
* Warsaw Issue Start: 23:30 UTC, Jan 30th
* Manchester Issue Start: 5:00 UTC, Jan 31st

Jan 31, 10:59 UTC
Feb 4, 2025

No incidents reported.

Feb 3, 2025

No incidents reported.

Feb 2, 2025
Resolved - We experienced some packet loss due to one of our systems going down and not triggering an alert. We are investigating the lack of alerting so this does not occur again.

Issue Start: 13:20 UTC, Feb 1st
Issue Stop: 9:50 UTC, Feb 2nd

Feb 2, 09:58 UTC
Feb 1, 2025

No incidents reported.

Jan 31, 2025