Mumbai (BOM2) - Degraded Performance
Investigating - Our Mumbai (bom2) location is experiencing increased latency and some low amounts of packet loss.

Our provider in Mumbai is investigating.
Feb 20, 2024 - 10:27 UTC
Uptime over the past 90 days. View historical uptime.
Recursive DNS Services ? Operational
90 days ago
99.76 % uptime
Today
Current Status ? Operational
90 days ago
99.29 % uptime
Today
Past incidents (last week) Operational
90 days ago
100.0 % uptime
Today
Scheduled Maintenance Operational
90 days ago
100.0 % uptime
Today
Threat Intelligence API ? Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024
Ashburn (IAD) - Emergency Network Maintenance
Completed - This maintenance has been cancelled and will be rescheduled soon.
Jul 26, 19:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 16:30 UTC
Scheduled - Our network partner will be replacing their core router.

During this time, traffic will shift to the next-closest location according to the connectivity in common between Quad9 and the source network.

Expected Duration: ~4 hours.
Jul 26, 16:24 UTC
Jul 25, 2024
New Quad9 SSL Certificate - Mikrotik Devices Must Import New Root Certificate!
Resolved - This incident has been resolved.
Jul 25, 16:39 UTC
Investigating - Quad9 deployed a certificate which uses a new Root SSL certificate from DigiCert.

MikroTik devices will need to download and import a new certificate manually if Certificate Validation is enabled. Devices which do not have the new certificate, and have Certificate Validation enabled, will stop being able to resolve DNS.

The new certificate should be able to be imported via the following CLI commands in Mikrotik:

/tool/fetch mode=https url="https://cacerts.digicert.com/DigiCertGlobalG3TLSECCSHA3842020CA1-1.crt.pem"
/certificate/import file-name=DigiCertGlobalG3TLSECCSHA3842020CA1-1.crt.pem

We apologize for the inconvenience.

Please reach out to us with any questions or concerns:
support@quad9.net
Jul 25, 16:21 UTC
Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024
Toronto (YYZ) - Resolution Issues
Resolved - We've disabled this PoP until further notice.

Some traffic has shifted to our other Toronto PoP (QYYZ2), some has shifted to the US for now.

We're hoping to have this PoP back online in the next 1-2 business days.

Issue Start: 06:00 UTC, July 18th
Issue Stop: 16:00 UTC, July 18th
Jul 18, 18:57 UTC
Identified - One of our Toronto PoPs (YYZ) is currently experiencing elevated SERVFAILs and timeouts.

We have escalated this matter to our transit provider, and are awaiting an update.

Issue Start: 06:00 UTC, July 18th
Jul 18, 06:30 UTC
Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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