Resolved -
During a scheduled maintenance to perform a major capacity upgrade, we unexpectedly lost service to some of our legacy nodes in our New York (LGA) PoP before we expected, which resulted in severe service degradation (50-70% retry/timeout/packet loss).
We apologize for the inconvenience.
Issue Start: 10:30 UTC, January 22, 2026
Issue Stop: 12:00 UTC, January 22, 2026.
Jan 22, 12:22 UTC