Identified - We've implemented "Phase 1" of performance improvements, increased capacity, and mitigation efforts in this Ashburn PoP.
Phase 2 is planned for later this week or early next week.
We are going to monitor during the next traffic spike and provide an update.
We apologize for this ongoing issue and are trying to make the necessary adjustments to mitigate any performance and reliability issues as soon as possible.
Mar 18, 2025 - 23:01 UTC
Phase 2 is planned for later this week or early next week.
We are going to monitor during the next traffic spike and provide an update.
We apologize for this ongoing issue and are trying to make the necessary adjustments to mitigate any performance and reliability issues as soon as possible.
Mar 18, 2025 - 23:01 UTC
Investigating - We're experiencing large-scale attacks / traffic spikes once or twice daily that are resulting in service degradation (timeouts) during these times.
We apologize for the inconvenience and are working on a plan to eliminate the negative effects of these traffic spikes.
We will update this page as soon as we have made the appropriate changes in Ashburn.
Mar 05, 2025 - 19:32 UTC
We apologize for the inconvenience and are working on a plan to eliminate the negative effects of these traffic spikes.
We will update this page as soon as we have made the appropriate changes in Ashburn.
Mar 05, 2025 - 19:32 UTC
Update - We have eliminated almost all of the packet loss, but there is still 2-3% packet loss during local, peak traffic. We are seeing if it's possible to eliminate the packet loss in the short term.
Mar 17, 2025 - 22:23 UTC
Mar 17, 2025 - 22:23 UTC
Monitoring - We are testing a fix and appear to be back at full performance/capacity as of 16:45 UTC.
We are monitoring.
Mar 13, 2025 - 17:11 UTC
We are monitoring.
Mar 13, 2025 - 17:11 UTC
Investigating - We are experiencing about 20% packet loss in our Bogota PoP.
This appears to be software-related, and we are investigating, but we are unable to bring this system back into performance for the next 8-12 hours at least.
We apologize for the inconvenience.
Issue Start: 20:00 UTC
Mar 10, 2025 - 21:55 UTC
This appears to be software-related, and we are investigating, but we are unable to bring this system back into performance for the next 8-12 hours at least.
We apologize for the inconvenience.
Issue Start: 20:00 UTC
Mar 10, 2025 - 21:55 UTC
Investigating - We've seen evidence of occasional timeouts and slow resolution specific to one Chicago location (ORD). One other chicago location, QORD5, is not affected.
We are investigating.
Dec 21, 2024 - 01:21 UTC
We are investigating.
Dec 21, 2024 - 01:21 UTC
Investigating - Our Mumbai (bom2) location is experiencing increased latency and some low amounts of packet loss.
Our provider in Mumbai is investigating.
Feb 20, 2024 - 10:27 UTC
Our provider in Mumbai is investigating.
Feb 20, 2024 - 10:27 UTC
Recursive DNS Services
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Degraded Performance
Current Status
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Degraded Performance
Past incidents (last week)
Operational
Scheduled Maintenance
Operational
Threat Intelligence API
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Operational
Website
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.