Quad9 Public Network Status Page Status - Sao Paulo (QGRU1)

Sao Paulo (QGRU1) - Elevated Response Times

Incident Report for Quad9 Public Network Status Page

Resolved

This incident has been resolved.

Posted Dec 27, 2023 - 15:39 UTC

Monitoring

The changes we've applied are effective so far, and performance has been normal the last few days.

We are continuing to monitor for the next few days just in case.

Posted Dec 25, 2023 - 11:02 UTC

Update

We are testing a new configuration which should increase performance. We are continuing to monitor over the next several days.

Posted Dec 22, 2023 - 19:38 UTC

Investigating

The issue has returned as of 15:15 UTC, December 16th.

We are continuing to investigate.

Posted Dec 16, 2023 - 17:02 UTC

Monitoring

The issue appears to be resolved as of 22:45 UTC, December 15th.

We will continue to monitor for another 48 hours.

Posted Dec 16, 2023 - 13:13 UTC

Investigating

Our Sao Paulo location is currently experiencing reduced performance, resulting in elevated response times.

We are working to attempt to restore full performance as quickly as possible.

Issue Start: 17:45 UTC, December 14th

Posted Dec 15, 2023 - 21:07 UTC

This incident affected: Recursive DNS Services (Current Status).