Identified - We've implemented "Phase 1" of performance improvements, increased capacity, and mitigation efforts in this Ashburn PoP.

Phase 2 is planned for later this week or early next week.

We are going to monitor during the next traffic spike and provide an update.

We apologize for this ongoing issue and are trying to make the necessary adjustments to mitigate any performance and reliability issues as soon as possible.

Mar 18, 2025 - 23:01 UTC
Investigating - We're experiencing large-scale attacks / traffic spikes once or twice daily that are resulting in service degradation (timeouts) during these times.

We apologize for the inconvenience and are working on a plan to eliminate the negative effects of these traffic spikes.

We will update this page as soon as we have made the appropriate changes in Ashburn.

Mar 05, 2025 - 19:32 UTC
Investigating - Our Mumbai (bom2) location is experiencing increased latency and some low amounts of packet loss.

Our provider in Mumbai is investigating.

Feb 20, 2024 - 10:27 UTC
Recursive DNS Services ? Operational
90 days ago
99.9 % uptime
Today
Current Status ? Operational
90 days ago
99.71 % uptime
Today
Past incidents (last week) Operational
90 days ago
100.0 % uptime
Today
Scheduled Maintenance Operational
90 days ago
100.0 % uptime
Today
Threat Intelligence API ? Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Aug 7, 2025

No incidents reported today.

Aug 6, 2025

No incidents reported.

Aug 5, 2025

No incidents reported.

Aug 4, 2025

No incidents reported.

Aug 3, 2025

No incidents reported.

Aug 2, 2025

No incidents reported.

Aug 1, 2025

No incidents reported.

Jul 31, 2025
Resolved - One of our servers pending decommission/removal somehow found its way back online and started announcing. Since the server is under-powered, this caused service degradation. In addition, it was using our previous SSL certificate, which broke DNS over TLS and DNS over HTTPS.

We apologize for any inconvenience caused.

Issue Start: 16:45 UTC, July 31st
Issue Stop: 19:05 UTC, July 31st

Jul 31, 19:47 UTC
Jul 30, 2025

No incidents reported.

Jul 29, 2025

No incidents reported.

Jul 28, 2025
Resolved - Fortaleza is back online.

We apologize for any inconvenience caused.

Jul 28, 13:01 UTC
Monitoring - Quad9 service was temporarily down in Fortaleza. This was due to an unexpected complication during what should've been a rudimentary network change (port speed upgrade) without downtime.

Fortaleza is now set as offline momentarily while we work with our network partner to resolve the issue.

Issue Start: 12:15 UTC
Issue Stop: 12:45 UTC

Jul 28, 12:50 UTC
Jul 27, 2025

No incidents reported.

Jul 26, 2025

No incidents reported.

Jul 25, 2025

No incidents reported.

Jul 24, 2025

No incidents reported.